Xerox Phaser 6360

3-46 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
Tray 2 Paper Is Low
The tray’s Low Paper Sensor indicates a Low Paper condition.
Applicable Status Code:
Warning: Tray 2 is Low
Initial Actions:
■ Check that Tray 2 is at least half full of paper and free of obstructions.
■ Insert the tray and cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Pertinent toner cartridge,
PL7.2.8~11
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Has the shipping ribbon been
completely removed from the Toner
Cartridge?
Go to Step 2. Remove the
ribbon and cycle
printer power.
2 Open and close Door A.
Does the error persist?
Go to Step 3. Complete
3 Test the affected Toner Motor.
Run the Service Diagnostics Toner
Motor test for the affected color.
Verify the Auger rotates and the Auger
system is unobstructed.
Does the error persist?
Refer to "Install
or Lock [Y] [M]
[C] [K] Toner
Cartridge" on
(
page 3-41).
Complete
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Low Paper Sensor, PL3.3.7
■ Low Paper Sensor Actuator,
PL3.3.14
■ FDR Harness, PL3.3.22
■ Print Engine Map 4 - P/J Locator (page 10-8)
■ Print Engine Tray 2 Wiring (page 10-18)