Xerox Phaser 6360 Service Manual

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-83
Error Messages and Codes
Developer Motor Failure
The Developer Motor rotation signal indicates that the motor is no longer
operational.
Applicable Status Code:
Code 104: Developer Motor Failure
4 Check for +24 V to the Fuser Motor.
Is the +24 V across P/J521-10 <=>
P/J 521-8?
Go to Step 6. Go to Step 5.
5 Test the Interlock Switch.
Run the Service Diagnostics Interlock
Switch test.
Does the switch function correctly?
Go to Step 6. Replace the
Interlock Switch
(
page 8-102).
6 Check all pins on the TNRFULL/FSR
Harness PL5.2.30 for continuity.
1. Disconnect P/J52 and P/J521.
2. Check continuity between J52 <=>
J521.
Replace the
Engine Control
Board
(
page 8-106).
Replace the
FSR/ADC
Harness.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Developer Drive Assembly,
PL8.1.1
■ Engine Control Board, PL9.1.16
■ Interlock Switch, PL9.1.11
■ FAN/PHD/MOT Harness, PL10.1.9
■ Print Engine Map 2 - P/J Locator (page 10-6)
■ Print Engine Drive Wiring (page 10-19)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Developer Drive Assembly
for damage.
Are any parts of the Developer Drive
Assembly damaged or excessively
worn?
Replace the
Developer Drive
Assy (
page 8-94).
Go to Step 2.
2 Check the Developer Motor
connection.
Is P/J491 connected to the harness?
Go to Step 3. Reconnect the
Developer Motor.
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR