Xerox Phaser 6360 Service Manual

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-67
Error Messages and Codes
Fatal Error Procedures
Laser Failure
An error was detected in the Laser Unit.
Applicable Status Codes:
Code 07: Laser power has failed
Code 08: Start of Scan (SOS) failure 1
Code 09: Start of Scan (SOS) failure 2
Code 10: Warm up failure
Code 11: This is the generic laser fault used by the engine if a lower level
error cannot be reported to the controller.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Laser Unit, PL6.1.2
■ ROS Harness, PL6.1.3
■ Engine Control Board, PL9.1.16
■ Print Engine Map 3 - P/J locator (page 10-7)
■ Print Engine Laser Unit Wiring (page 10-23)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Laser Unit connections.
Are P/J15 and P/J151 connected?
Go to Step 2. Connect the
Laser Unit.
2 Remove and reseat ROS Harness
connector J151 to the Laser Unit.
Does the error persist?
Go to Step 3. Complete
3 Replace the Laser Unit (page 8-77).
Does the error persist?
Go to Step 4. Complete
4 Check all pins on the ROS Harness
PL6.1.3 for continuity.
1. Disconnect P/J15 and P/J151.
2. Check continuity between J15 <=>
J151.
Replace the
Engine Control
Board
(
page 8-106).
Replace the ROS
Harness.

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR