Xerox Phaser 6360

3-56 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
Insert Tray [3] [4] [5] or Tray [3] [4] [5] Missing
The tray’s Paper Size Switch indicates that the reported tray is not installed.
Applicable Status Codes:
Code 160: Insert Tray 3
Code 162: Insert Tray 4
Code 163: Insert Tray 5
Warning: Tr a y 3 i s m i ss in g
Warning: Tr a y 4 i s m i ss in g
Warning: Tr a y 5 i s m i ss in g
Initial Actions:
■ Remove the affected tray and inspect the tray cavity to ensure that it is
free of obstructions or debris.
■ Reinstall the tray and cycle printer power.
■ Check that the tray is fulled seated.
■ If the problem persists, follow the procedure below.
3
Check the Paper Size Switch signals.
1. Disconnect P/J47.
2. Verify +3.3 V on pins
P/J47-1 <=> P47-3
P/J47-2 <=> P47-3
P/J47-4 <=> P47-3
Is there +3.3 V when actuated?
Go to Step 4 Replace the
Paper Size
Switch
(
page 8-28).
4 Check all pins on the FDR Harness for
continuity.
1. Disconnect P/J47 and P/J471.
2. Check continuity between J47 <=>
J471.
Replace the
Engine Control
Board
(
page 8-106).
Replace the FDR
Harness.
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No