Xerox Phaser 6360

3-86 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
Disk Failure
An error was detected in the Hard Disk.
Applicable Status Code:
Code 80: Disk Failure
Initial Actions:
■ Cycle the printer's power.
■ If the problem persists follow the procedure below.
2 Is the failed part the Fuser Drive
Motor?
Go to
(
page 3-85).
Test the
Developer Motor.
3 Is the failed part the Developer Drive
Motor?
Go to
(
page 3-85).
Replace the
Engine Control
Board
(
page 8-106).
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Hard Drive PL9.1.25
■ Image Processor Board PL9.1.3
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Hard Drive installation.
Is the Hard Drive properly installed?
Go to Step 2. Correct the
installation.
2 Replace the Internal Hard Drive.
Does the error persist?
Replace the
Image Processor
Board
(
page 8-99)
Complete
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No