Xerox Phaser 6360

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-59
Error Messages and Codes
Out of Paper; Load Tray [2][3][4][5] with [size][type]
The No Paper Sensor for the indicated tray reports the tray is empty.
Applicable Status Codes:
Code 166: Out of Paper; Load Tray 2
Code 167: Out of Paper; Load Tray 3
Code 168: Out of Paper; Load Tray 4
Code 169: Out of Paper; Load Tray 5
Warning: No Paper in Tray 2
Warning: No Paper in Tray 3
Warning: No Paper in Tray 4
Warning: No Paper in Tray 5
Initial Actions:
■ Inspect the tray to ensure that it is free of obstructions, is loaded with
supported media and the guides are adjusted correctly.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
For Tray 2:
■ No Paper Sensor, PL3.3.7
■ No Paper Actuator, PL3.3.20
■ FDR Harness, 3.3.22
For 550-Sheet Feeder:
■ No Paper Sensor, PL11.3.7
■ No Paper Actuator, PL11.3.22
■ OPFDR Harness, 11.3.24
For 1100-Sheet Feeder:
■ No Paper Sensor, PL12.4.7
■ No Paper Actuator, PL12.3.22
■ OPFDR2 Harness, 12.3.7
■ Print Engine Map 4 - P/J Locator (page 10-8)
■ Print Engine Tray 2 Wiring (page 10-18)
■ 550-Sheet Feeder P/J Locator (page 10-12)
■ 550-Sheet Feeder Tray Wiring (page 10-35)
■ 1100-Sheet Feeder P/J Locator (page 10-10)
■ 1100-Sheet Feeder Tray Wiring (page 10-31)