Xerox Phaser 6360 Service Manual

Phaser 6300/6350/6360 Service Manual 4-13
General Troubleshooting
Inoperable Printer Troubleshooting
Engine Power-Up Sequence
1. Engine Control Board logic check
2. Imaging Unit (Missing, NVRAM (CRUM) Error, CRUM ID, Life Over)
3. Fuser (Missing, NVRAM (CRUM) Error, Life Over)
4. Toner Cartridge (Missing, Life Over)
5. Transfer Roller (Missing, Life Over)
6. CTD (ADC) Sensor (Error)
7. All paper sensor (Jam)
8. Door(s) (Open)
9. Environment Sensor (Error)
10. NVRAM (NVRAM error)
11. Image Processor Board POST Diagnostic check
Printer Continually Displays Warming Up...
1. Verify the correct Fuser (110 V vs 220 V) is installed in the printer.
2. See the Engine Power-Up Sequence on page 4-13.
Printer Continually Displays Install or Reseat Imaging Unit
1. See “Install or Reseat Imaging Unit” on page 3-33.
Printer Displays Reseat Contoller Board
1. Turn Off printer power.
2. Remove the Image Processor Board (page 8-99).
3. Check the condition of P/J120. Reseat the Image Processor Board and
completely tighten the screws that secure the Rear Panel to the frame.
4. Reboot the printer. If the error persists, turn Off printer power and verify
the 3.3 VDC supplied from the LVPS. See “DC Power Supply
Troubleshooting” on page 4-15.
5. Reboot the printer. If the error persists, turn Off printer power and replace
the Image Processor Board (page 8-99).
6. Reboot the printer. If the error persists, turn Off printer power and replace
the Engine Control Board (page 8-106).
Printer Does Not Come to a Ready State
■ See “AC Power Supply Troubleshooting” on page 4-15.
■ See "Fault Isolation" on page 4-5.

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR