Xerox Phaser 6360 Service Manual

3-66 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
Duplicate IP Address Detected
Another device on the network is using the IP address assigned to this printer.
Unsupported Configuration
More than one 550-Sheet Feeder is detected. Stacking more than one 550-
Sheet Feeder is not supported and results in this error condition.
Initial Actions:
■ Ensure that only one 550 sheet feeder is installed.
■ Clean the CTD (ADC) Sensor, then cycle the printer's power.
■ If the problem persists follow the procedure below.
Applicable Status Code:
Code 164: Unsupported Configuration.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Image Processor Board, PL9.1.3
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the TCP/IP Address stored in
the printer’s NVRAM.
Is the address correct for the printer?
Advise the
customer of the
address conflict.
Enter the
correct IP
address.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ 550-Sheet Feeder w/ tray,
PL11.1.1
■ 550-Sheet Feeder P/J Locator (page 10-12)
■ 550-Sheet Feeder Drive Wiring (page 10-34)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the configuration of the Printer.
Is more than one 550-Sheet Feeder
installed?
Remove one of
the 550-Sheet
Feeders.
Go to Step 2.
2 Replace the 550-Sheet Feeder.
Does the error persist?
Replace the
Engine Control
Board
(
page 8-106).
Complete

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR