Xerox Phaser 6360

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-81
Error Messages and Codes
Environmental Sensor Failure
An error was detected in the Environmental Sensor circuitry.
Applicable Status Code:
Code 102: Environmental Sensor Error
6 Check all pins on the RFID Harness
PL7.2.17 for continuity.
1. Disconnect P/J3411 and P/J34.
2. Check continuity between P3411
<=> J34.
Replace the
Engine Control
Board
(
page 8-106).
Replace the RFID
Harness.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Temp/Humidity Sensor, PL9.1.20
■ TMP Harness, PL10.1.4
■ Print Engine Map 4 - P/J Locator (page 10-8)
■ Print Engine Fuser Wiring (page 10-22)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Test the Temperature/Humidity
Sensor.
Run the Service Diagnostics
Temperature/Humidity Sensor test.
Does the sensor function correctly?
Go to Step 2. Replace the
Temp/Hum
Sensor
(
page 8-110).
2 Check the Humidity signal.
Disconnect P/J231.
Is the voltage across P/J231-2 <=>
P/J231-3 less than +3 V and above
+0.5 V.
Go to Step 4. Go to Step 3.
3 Check the Temperature signal.
Disconnect P/J231.
Is the voltage across P/J231-4 <=>
P/J231-3 greater than +2.5 V?
Go to Step 4. Replace the
Engine Control
Board
(
page 8-106).
4 Check for +5 V to the Temperature/
Humidity Sensor.
Disconnect P/J231.
Is there +5 V across P/J231-1 <=>
P/J231-3?
Replace the
Temp/Hum
Sensor
(
page 8-110).
Replace the
Engine Control
Board
(
page 8-106).
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No