Xerox Phaser 6360 Service Manual

Phaser 6300/6350/6360 Color Laser Printer Service Manual 5-15
Print-Quality Troubleshooting
Blank Prints
Initial Actions
■ Run the Engine Test print to help isolate the problem between the Image
Processor Board and the Engine Control Board.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Imaging Unit, PL6.1.1
■ Developer Frame Assembly, PL7.1.1
■ Developer Drive Assembly, PL8.1.1
■ Laser Unit, PL6.1.2
■ Engine Control Board, PL9.1.16
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check for obstructions or debris in
the beam path between the Laser
and the Imaging Units.
Remove any
obstruction.
Go to Step 2.
2 Replace the Imaging Unit
(
page 8-7).
Did the image quality improve?
Complete Go to Step 3.
3 Replace the Transfer Roller
(
page 8-7).
Did the imaging quality improve?
Complete Go to Step 4.
4 Replace the Laser Unit
(
page 8-77). Does the image
quality improve?
Complete Go to Step 5.
5 Replace the HVPS (page 8-111).
Does the image quality improve?
Complete Go to Step 7.
6 Check the Developer Drive,
PL8.1.1, for damage or wear.
Symptoms can be all colors, only
one color, and only CMY color. If
CMY color only is bad (black is
good), this is likely the root cause.
Complete Go to Step 8.
7 Replace the Developer Frame
Assembly (
page 8-79).
Does the image quality improve?
Complete Replace the Engine
Control Board
(page 8-106).
s6360
-
110

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR