Xerox Phaser 6360

Phaser 6300/6350/6360 Color Laser Printer Service Manual 5-15
Print-Quality Troubleshooting
Blank Prints
Initial Actions
■ Run the Engine Test print to help isolate the problem between the Image
Processor Board and the Engine Control Board.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Imaging Unit, PL6.1.1
■ Developer Frame Assembly, PL7.1.1
■ Developer Drive Assembly, PL8.1.1
■ Laser Unit, PL6.1.2
■ Engine Control Board, PL9.1.16
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check for obstructions or debris in
the beam path between the Laser
and the Imaging Units.
Remove any
obstruction.
Go to Step 2.
2 Replace the Imaging Unit
(
page 8-7).
Did the image quality improve?
Complete Go to Step 3.
3 Replace the Transfer Roller
(
page 8-7).
Did the imaging quality improve?
Complete Go to Step 4.
4 Replace the Laser Unit
(
page 8-77). Does the image
quality improve?
Complete Go to Step 5.
5 Replace the HVPS (page 8-111).
Does the image quality improve?
Complete Go to Step 7.
6 Check the Developer Drive,
PL8.1.1, for damage or wear.
Symptoms can be all colors, only
one color, and only CMY color. If
CMY color only is bad (black is
good), this is likely the root cause.
Complete Go to Step 8.
7 Replace the Developer Frame
Assembly (
page 8-79).
Does the image quality improve?
Complete Replace the Engine
Control Board
(page 8-106).
s6360
-
110