3-54 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
Metered Toner Is not Enabled
A metered toner cartridge is installed while metered toner is not enabled.
Initial Actions:
■ Ensure that the Toner Cartridge installed matches the printer's
configuration.
■ Cycle the printer's power.
■ If the problem persists follow the procedure below.
Applicable Status Code:
Code 223: Metered Toner Is not Enabled
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Toner Cartridge (Y) PL7.2.8
■ Toner Cartridge (M) PL7.2.9
■ Toner Cartridge (C) PL7.2.10
■ Toner Cartridge (K) PL7.2.11
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the configuration of the Printer.
Is the printer covered under a Metered
Toner contract?
Enable the
Metered Toner via
the front Panel
(
page 1-4).
Replace the
affected Toner
Cartridge with a
Non-Metered
Toner Cartridge.
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