Xerox Phaser 6360 Service Manual

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-17
Error Messages and Codes
Misfeed at Tray 1 (MPT): Jam T1
Paper fed from Tray 1 (MPT) did not reach the Registration Sensor on time.
Applicable Status Code:
Code 155: Misfeed at Tray 1
Initial Actions:
■ Ensure that Tray 1(MPT) is securely attached to the printer.
■ Try picking paper from a different tray.
■ Check the paper path for obstructions or debris.
■ Ensure that the media guides are set correctly.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Feed Roller Assembly MPT,
PL5.3.20
■ Interlock Switch, PL9.1.11
■ Registration Sensor, PL4.1.3
■ Feed Solenoid, PL5.3.9
■ Registration Roller Assembly,
PL4.2.1
■ Main Drive Assembly, PL8.1.2
■ Print Engine Map 1 P/J Locator (page 10-5)
■ Print Engine Power Wiring Diagram
(page 10-17)
■ Print Engine Drive Wiring Diagram
(page 10-19)
■ Print Engine Paper Feed Wiring
(page 10-26)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the following for evidence of
fault or damage:
■ Feed Roller Assembly MPT,
PL5.3.20
■ Tray 1 (MPT)
■ Registration Sensor, PL4.1.3
■ Main Drive Assembly, PL8.1.2
Remove any foreign objects or paper
debris from the paper path.
Is there any damage?
Replace any
damaged or
excessively worn
parts.
Go to Step 2.
2 Test the Registration Sensor.
Run the Service Diagnostics
Registration Sensor test.
Does the sensor function correctly?
Go to Step 6. Go to Step 3.

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR