Xerox Phaser 6360

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-71
Error Messages and Codes
Fuser Failure
The non contact (NC) circuitry has failed, or the LVPS heater control relay has
tripped.
Applicable Status Codes:
Code 45: NC Sensor circuit failure
Code 46: LVPS heater control relay tripped or failed
Code 47: This is the generic Fuser code displayed when the printer cannot
generate a specific error. This error code can represent any Fuser
error code from 40 through 47. In this instance, all of the Fuser
Failure troubleshooting procedures need to be completed until the
error is resolved.
Initial Actions:
■ Reseat the Fuser and cycle printer power.
W
arn
i
ng
Avoid the potential of electric shock by removing the power cord from the
wall outlet prior to performing the following procedure.
Caution
Allow adequate time for the Fuser to cool before servicing the printer.
6 Check all pins on the LV Harness
PL10.1.2 for continuity.
1. Disconnect P/J61 and P/J165.
2. Check continuity between J61 <=>
J165.
Replace the
Engine Control
Board
(
page 8-106).
Replace the LV
Harness.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Fuser, PL5.1.1
■ FSR/ADC Harness, PL5.2.28
■ LVPS, PL9.1.6
■ Engine Control Board, PL9.1.16
■ Print Engine Map 2 - P/J Locator (page 10-6)
■ Print Engine Map 3- P/J Locator (page 10-7)
■ Print Engine Fuser Wiring (page 10-22)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Fuser label for the correct
rating.
Is the Fuser properly rated (110v/
220v)?
Go to Step 2. Replace the
Fuser
(
page 8-7).
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No