Xerox Phaser 6360 Service Manual

3-6 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
Error Message Summary
The Error Message Summary table lists possible errors, along with the
corresponding code, and page reference for the corrective procedure. The
Control Panel Message column shows the message as it appears on the
printer’s display when the error occurs during normal operation. The Code
column lists codes listed on the printer Status page, logged by the Service
Usage Profile, and displayed by the Diagnostic Fault History utility. For fatal
and jam errors, these codes also appear in Help text. The Go to Page column
references the procedure related to the error. Use this table to identify the
proper procedure to clear the reported error.
N
o
t
e
Appendix A includes a complete list of Codes arranged in numeric order.
Error Message Summary
Control Panel Message
Code Go to Page
Jam Errors
Jam at Fuser; Open Front Door B to Clear 152 3-11
Jam at Duplex; Open Front Door B to Clear 153 3-13
Jam at Registration Roller 154 3-15
Misfeed at Tray 1 (MPT); Open Front Door A to Clear
Misfeed at Tray 2; Open Tray and Front Door A to Clear
Misfeed at Tray 3; Open Tray and Front Door A to Clear
Misfeed at Tray 4; Open Tray and Front Door A to Clear
Misfeed at Tray 5; Open Tray and Front Door A to Clear
155
156
157
158
159
3-17
3-20
3-23
3-26
3-29
Door and Cover Errors
Close Front Door - Front Door Open 150 3-32
Consumable/Routine Maintenance Item Errors
Non-Xerox 6300/6350/6360 Fuser 94 3-50
Non-Xerox Imaging Unit 95 3-53
Replace Non-Xerox [C][M][Y][K] Toner Cartridge 90, 91, 92, 93
96, 97, 98, 99
3-49
Replace Maintenance Kit 101 3-52
Dusty Density Sensor 151 3-44
Replace [C][M][Y][K] Toner Cartridge 202, 203, 204,
205
3-42
Replace Metered [C][M][Y][K] Toner Cartridge 224, 225, 226,
227
3-42
Replace Imaging Unit 196 3-34
Replace Transfer Roller 197 3-37
Replace Transfer Roller 206 3-37
Replace Fuser 207 3-39

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR