Xerox Phaser 6360 Service Manual

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-47
Error Messages and Codes
Tray [3] [4] [5] Paper Is Low
An optional tray’s Low Paper Sensor indicates a Low Paper condition.
Applicable Status Codes:
Warning: Tray 3 is Low
Warning: Tray 4 is Low
Warning: Tray 5 is Low
Initial Actions:
■ Check that Tray 2 is at least half full of paper and free of obstructions.
■ Insert the tray and cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Fill the tray with paper.
Does the error occur if the tray is full?
Go to Step 2. Complete
2 Check the following for evidence of fault
or damage:
■ Low Paper Sensor, PL3.3.7
■ Low Paper Actuator, PL3.3.14
Is there any damage?
Replace any
damaged parts.
Go to Step 3.
3 Test the Low Paper Sensor.
Run the Service Diagnostics Tray 2 Low
Paper Sensor test.
Does the sensor and actuator function
properly?
Replace the
Engine Control
Board
(
page 8-106).
Go to Step 4.
4 Check the Low Paper Sensor signal.
Is there +3.3 V between J473-1 <=>
J473-2?
Replace the Low
Paper Sensor
(
page 8-32).
Go to Step 5.
5 Check all pins on the FDR Harness
PL3.3.22 for continuity.
1. Disconnect P/J47 and P/J471.
2. Check continuity between J47 <=>
J471.
Replace the
Engine Control
Board
(
page 8-106).
Replace the
FDR Harness.

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR