Xerox Phaser 6360

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-35
Error Messages and Codes
Install or Reseat Transfer Roller
The printer does not detect the presence of the Transfer Roller.
Applicable Status Code:
Code 213: Install or Reseat Transfer Roller
Initial Actions:
■ Ensure the CTD (ADC) Sensor is clean and the Transfer Roller is installed
correctly.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the following for evidence of
fault or damage:
■ Imaging Unit PL6.1.1
■ CRUM Connector PL7.1.4
Is there any damage?
Replace any
damaged parts.
Go to Step 2.
2 Replace the Imaging Unit.
Does the error persist?
Go to Step 3. Complete
3 Check Imaging Unit CRUM
connection.
Are P/J710 and P/J484 connected?
Go to Step 4. Reconnect the
CRUM
Connector.
4 Check all pins on the PHD2 Harness
PL7.1.7 for continuity.
1. Disconnect P/J710 and P/J484.
2. Check continuity between
J484<=>J710
Go to Step 5. Replace the
PHD2 Harness.
5 Check all pins on the FAN/PHD/MOT
Harness for continuity.
1. Disconnect P/J484 and P/J48.
2. Check continuity between J48 <=>
P484
Replace the
Engine Control
Board
(
page 8-106).
Replace the FAN/
PHD/MOT
Harness
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ CTD (ADC) Sensor, PL5.2.19
■ Transfer Roller, PL5.1.4
■ FSR/ADC Harness, PL5.2.28
■ Print Engine Map 2 - P/J Locator (page 10-6)
■ Print Engine Wiring Xerographics (1/2)
(page 10-24)