3-36 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the following for evidence of
fault or damage:
■ Transfer Roller PL5.1.4
■ CTD (ADC) Sensor PL5.2.19
Is there any damage?
Replace any
damaged parts.
Go to Step 2.
2 Clean the CTD (ADC) Sensor.
Does this fix the problem?
Complete Go to Step 3.
3 Test the CTD (ADC) Sensor.
Run the Service Diagnostics CTD
(ADC) Sensor test.
Does the sensor function correctly?
Go to Step 4. Go to Step 5.
4 Replace the Transfer Roller.
Does the error persist?
Go to Step 5. Complete
5 Check the CTD (ADC) Sensor
connection.
Is P/J136 connected to the harness?
Go to Step 6. Connect the
sensor.
6 Check all pins on the FSR/ADC
Harness PL5.2.28 for continuity.
1. Disconnect P/J36 and P/J136.
2. Check continuity between J36 <=>
J136.
Go to Step 7. Replace the FSR/
ADC Harness.
7 Check the CTD (ADC) Sensor signal.
Disconnect P/J36.
Does J36-2 <=> J36-5 = 0 V?
Replace the CTD
(ADC) Sensor
(
page 8-72).
Replace the
Engine Control
Board
(
page 8-106).