Xerox Phaser 6360 Service Manual

5-26 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Print-Quality Troubleshooting
Residual Image, Ghosting or Hot Offset
There are faint, ghostly images appearing on the page. The images may be
either from a previous page or from the page currently printed. The printer
displays no error code. This type of artifact can be related to the percent
coverage called out in the file being printed.
Hot Offset: A light image of the print is repeated and offset 82 mm. See
“Repeating Defects” on page 5-4.
Initial Actions:
■ Verify the correct media type is set at the Control Panel
■ Make sure the customer is using color correction (limiting color to max
240%). Other graphic applications can exceed 240%.
Note
For Phaser 6350 and 6360 configurations printing color at 36 ppm
and above limits color coverage to a maximum of 200%.
■ Try printing with fresh media from a recently opened ream.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Imaging Unit, PL6.1.1
■ Fuser, PL5.1.1
■ Transfer Roller, PL5.1.4
■ LVPS, PL9.1.6
■ Temp/Humidity Sensor, PL9.1.20
■ Engine Control Board, PL9.1.16
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Was the customer printing
numerous copies of the same
image?
Avoid long runs of
the same image.
Go to Step 2.
2 Set the paper type to the next
heaviest type. Does this resolve
the problem?
Complete Go to Step 3.
3 Replace the Fuser (page 8-7).
Does the image quality improve?
Complete Go to Step 4.
s6360-117

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR