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Xerox Phaser 6360 Service Manual

Xerox Phaser 6360
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3-62 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
Media Mismatch Errors
Wrong Paper Size or Paper Not Availabe; Load Tray 1 (MPT) with [size][type]
Tray 1 (MPT) Paper Size mismatch error.
Applicable Status Code:
Code 176: Wrong Paper Size; Load Tray 1 (MPT) with [size] [type]
Code 186: Paper Not Available; Load Tray 1 (MPT) with [size] [type]
Initial Actions:
Inspect the tray to ensure that it is free of obstructions, is loaded with
supported media, and the guides are adjusted correctly.
Cycle printer power.
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Tray 1 (MPT) No Paper
Sensor, PL3.2.5
Paper Size Switch Signals table (page 2-7)
Print Engine Map 1 - P/J Locator (page 10-5)
Print Engine Paper Feed Wiring (page 10-26)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Tray 1 (MPT) No Paper
Sensor for evidence of fault or
damage:
Is there any damage?
Replace any
damaged parts.
Go to Step 2.
2 Test the Tray 1 (MPT) No Paper
Sensor
Run the Service Diagnostics Tray 1
(MPT) No Paper Sensor test.
Does the sensor function correctly?
Go to Step 4. Go to Step 3.
3 Check all pins on the FRONT/DUP
Harness for continuity.
1. Disconnect P/J13 and P/J135.
2. Check continuity between
J13<=>J135.
Go to Step 4. Replace the
FRONT/DUP
Harness.
4 Check the No Paper Sensor signal at
the Engine Control Board.
Is there 3.3V at P13-15 when
actuated?
Replace the No
Paper Sensor
(
page 8-47)
Replace the
Engine Control
Board
(
page 8-106).

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Xerox Phaser 6360 Specifications

General IconGeneral
Depth (max)698 mm
Depth (min)580 mm
Height (max)854 mm
Height (min)513 mm
Maximum width572 mm
Package length933.449 mm
Storage temperature (T-T)32 - 95 °F
Power consumption (active)750 W
Non-operating relative humidity (non-condensing)15 - 85 %
AC input voltage220 V
AC input frequency50 - 60 Hz
Power consumption (standby)105 W
Power consumption (PowerSave)22 W
Multi-Purpose trayYes
Total input capacity1800 sheets
Total output capacity250 sheets
Maximum input capacity2350 sheets
Multi-Purpose tray input capacity150 sheets
Print technologyLaser
Maximum resolution2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)40 ppm
Maximum internal memory1024 MB
Sound power level (standby)34.4 dB
Operating temperature (T-T)50 - 90 °F
Maximum duty cycle100000 pages per month
Number of print cartridges-
Page description languagesPCL 5c, PostScript 3
Package width609.599 mm
Package height1498.599 mm
Package weight83462.4 g
Custom media width89 - 216 mm
Maximum print size216 x 356 mm
Custom media length140 - 914 mm
Paper tray media typesEnvelopes, Labels, Plain paper
Paper tray media weight64 - 216 g/m²
Non-ISO print media sizesExecutive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)A4, A5, A6
JIS B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
Wi-FiNo
Security algorithms802.1x RADIUS
Standard interfacesEthernet, USB 2.0
Optional connectivityWireless LAN
CertificationCE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product colorBlue, White
Sustainability certificatesENERGY STAR

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