Xerox Phaser 6360

3-72 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
Fuser Fan Failure
The Fuser Fan rotation signal indicates to the Engine Control Board that the
fan is no longer operational.
Applicable Status Code:
Code 50: Fuser Fan Failure
2 Check the Fuser for damage.
Is the Fuser connector damaged?
Repair or replace
the Fuser.
Go to Step 3.
3 Replace the Fuser (page 8-7).
Does the error persist?
Go to Step 4. Complete
4 Check all pins on the FSR/ADC
Harness PL5.2.28 for continuity.
1. Disconnect P/J36 and P/J361.
2. Check continuity between J36 <=>
J361.
Replace the
Engine Control
Board
(
page 8-106).
Replace the FSR/
ADC Harness.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Fuser Fan, PL5.3.31
■ FAN/PHD/MOT Harness, PL10.1.9
■ Engine Control Board, PL9.1.16
■ Print Engine Map 1 - P/J Locator (page 10-5)
■ Print Engine Drive Wiring (page 10-19)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Fuser Fan for damage.
Remove the Front Cover.
Is the fan damaged?
Replace the Fuser
Fan (
page 8-67).
Go to Step 2.
2 Check the Fuser Fan connection.
Is P/J482 connected to the harness?
Go to Step 2. Reconnect the
Fan.
3 Check orientation of the Fuser Fan.
Does the Fan’s label face into the
chute?
Go to Step 3. Correct the
installation.
4 Test the Fuser Fan.
Run the Service Diagnostics Fuser Fan
test.
Does the Fan operate.
Go to Step 6. Go to Step 5.
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No