Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-85
Error Messages and Codes
Motor Failure
One of the primary drive motors has failed.
Applicable Status Code:
Code 106: Motor Failure
3 Test the Main Motor.
1. Close the Interlock Switch while
testing.
2. Run the Service Diagnostics Main
Motor test.
Does the motor operate?
Go to Step 5. Go to Step 4.
4 Check for +24 V to the Main Motor.
Is there +24 V across P/J481-10 <=>
P/J 481-8?
Go to Step 6. Go to Step 5.
5 Test the Interlock Switch.
Run the Service Diagnostics Interlock
Switch test.
Does the switch function correctly?
Go to Step 6. Replace the
Interlock Switch
(
page 8-102).
6 Check all pins on the FAN/PHD/MOT
Harness, PL10.1.9 for continuity.
1. Disconnect P/J48 and P/J481.
2. Check continuity between J48 <=>
J481.
Replace the
Engine Control
Board
(
page 8-106).
Replace the
FAN/PHD/MOT
Harness.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Main Drive Assembly, PL8.1.2
■ Developer Drive Assembly,
PL8.1.1
■ Fuser Drive Assembly, PL5.2.25
■ Engine Control Board, PL9.1.16
■ Interlock Switch, PL9.1.11
■ Print Engine Map 2 - P/J Locator (page 10-6)
■ Print Engine Drive Wiring (page 10-19)
■ Print Engine Wiring Fuser (page 10-22)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the motors.
Run the Service Diagnostics motor
tests to determine the failed part.
Is the failed part the Main Drive
Motor?
Go to
(
page 3-84).
Test the Fuser
Motor.
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No
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