Xerox Phaser 6360 Service Manual

Phaser 6300/6350/6360 Service Manual 4-3
General Troubleshooting
Power On Self Test (POST)
POST diagnostics provide a quick means of isolating a defective subsystem
associated with the Image Processor Board and SDRAM. There are two kinds
of POST faults: soft and hard. A soft fault is any fault that allows the operating
system to initialize. Soft faults do not stop printer operation and are reported
on the Startup page after the system is running. A hard fault prevents the
operating system from initializing stopping further printer operation. Hard
faults are indicated with blinking LEDs and the failed test appearing on the
display.
The following tests execute when the printer is powered on after the Boot
Loader runs, and before the operating system is loaded and initialized.
Bypass POST by pressing the OK button at power on until the splash screen
displays.
POST Test Descriptions
Test
Fault
Code
Fault
Type
Description
SDRAM 1 Hard This test fails if the boot loader finds no or faulty RAM
(Run prior to POST.). The boot loader displays “RAM
ERROR” and blinks the Health and Control Panel LEDs.
Control
Panel
Hard This test checks the Control Panel connection and
firmware. A fault is indicated on the Health LED.
Extended
Memory
7 This test does a write compare test to each 32-bit word
in extended memory.
EEPROM 10 Hard This test checks addressing of the EEPROM.
Ethernet 11 Soft This test checks the ethernet core.
CPU
Interrupts
12 Hard This test checks that each interrupt to the CPU is
functioning.
USB 13 Soft This test checks that the USB core is functioning
properly.
Real-Time
Clock
14 Soft The real-time clock is tested.
RAM DIMM 15 Soft This test checks RAM compatibility.
Min. RAM 16 Hard Checks that there is at least 128 Mbytes installed.
Control Panel displays “Install More RAM” on failure.
Max. RAM 17 Soft Checks that there is no more than 1 GB installed.
IDE Disk 20 Soft Checks for a hard drive, then checks the disk controller
core.
Engine
Command
22 Hard Checks communications between the Engine Control
and Image Processor boards.

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR