Xerox Phaser 6360 Service Manual

5-18 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Print-Quality Troubleshooting
Horizontal Bands, Voids Or Streaks in Any or All Colors
There are areas of the image that are extremely light or missing entirely.
These missing areas form bands parallel to the leading edge.
Initial Actions
■ Confirm that the paper is supported. Poor quality papers can contribute to
this type of problem.
■ Ask the customer about their typical printing habits. Continuously printing
long print jobs with heavy coverage can temporarily cause banding.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Imaging Unit, PL6.1.1
■ Fuser, PL5.1.1
■ Transfer Roller, PL5.1.4
■ Laser Unit, PL6.1.2
■ HVPS, PL9.1.21
■ Image Processor Board, PL9.1.3
■ Engine Control Board, PL9.1.16
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Is the paper wrinkled or dimpled?
Is the problem resolved by loading
fresh, dry paper?
Complete Go to Step 2.
2 Print a Repeating Defects page.
Do the defects correspond to a
maintenance Item?
See “Repeating Defects” on
page 5-4
Replace the
maintenance
items indicated.
Go to Step 3.
3 Replace the Imaging Unit
(
page 8-7).
Does the image quality improve?
Complete Go to Step 4.
4 Replace the Transfer Roller
(
page 8-7).
Does the image quality improve?
Complete Go to Step 5.
5 Replace the Fuser (page 8-7).
Does the image quality improve?
Complete Go to Step 6.
s6360-113

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR