Xerox Phaser 6360

3-84 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
Main Motor Failure
The Main Motor rotation signal indicates that the motor is no longer
operational.
Applicable Status Code:
Code 105: Main Motor Failure
3 Test the Developer Motor.
1. Close the Interlock Switch while
testing.
2. Run the Service Diagnostics
Developer Motor test.
Does the motor operate?
Go to Step 5. Go to Step 4.
4 Check for +24 V to the Developer
Motor.
Is the +24 V across P/J491-1 <=>
P/J 481-5?
Go to Step 6. Go to Step 5.
5 Test the Interlock Switch.
Run the Service Diagnostics Interlock
Switch test.
Does the switch function correctly?
Go to Step 6. Replace the
Interlock Switch
(
page 8-102).
6 Check all pins on the FAN/PHD/MOT
Harness PL10.1.9 for continuity.
1. Disconnect P/J48 and P/J491.
2. Check continuity between J48 <=>
J491.
Replace the
Engine Control
Board
(
page 8-106).
Replace the
FAN/PHD/MOT
Harness.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Main Drive Assembly, PL8.1.2
■ Engine Control Board, PL9.1.16
■ FAN/PHD/MOT Harness, PL10.1.9
■ Print Engine Map 2 - P/J Locator (page 10-6)
■ Print Engine Drive Wiring (page 10-19)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Main Drive Assembly for
damage.
Are any parts damaged?
Replace the Main
Drive Assembly
(
page 8-96).
Go to Step 2.
2 Check the Main Motor connection.
Is P/J481 connected to the harness?
Go to Step 3. Reconnect the
Main Motor.
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No