Xerox Phaser 6360 Service Manual

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-77
Error Messages and Codes
Engine Firmware Failure
The Engine Control Board detected a firmware error. This error can result
from faults occurring in the CRUMs for the Imaging Unit or Fuser. Errors in the
EEPROM Board may also produce this message.
Applicable Status Codes:
Code 70: Fuser Temperature Control Failure
Code 71: Long Cleaning Count Error
Code 74: ASIC Error
Code 75: Engine Firmware Failure
Code 78: CRUM Data Error
Code 79: This is a generic Engine Firmware Failure code generated when
any other Engine Firmware Failure code fails to report to the
controller properly.
Initial Actions:
■ Reseat the Imaging Unit and Fuser, then cycle printer power.
■ Check the EEPROM Board connection P/J144.
2 Check the Fuser connection for
damage.
Any broken or bent pins?
Repair or replace
the parts.
Go to Step 3.
3 Replace the Fuser.
Does the error persist?
Go to Step 4. Complete
4 Check all pins on the FSR/ADC
Harness PL5.2.28 for continuity.
1. Disconnect P/J36 and P/J361.
2. Check continuity between J36 <=>
J361.
Replace the
Engine Control
Board
(
page 8-106).
Replace the FSR/
ADC Harness.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Engine Control Board, PL9.1.16 ■ Print Engine Map 3- P/J Locator (page 10-7)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Does the error persist after the printer
power is cycled?
Replace the
Engine Control
Board
(
page 8-106).
Complete
Troubleshooting Procedure Table
Step Actions and Questions Yes No

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR