Xerox Phaser 6360 Service Manual

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-45
Error Messages and Codes
Remove Ribbon from [Y] [M] [C] [K] Toner Cartridge
The printer detected that one of the Toner Cartridge ribbons has not been
removed.
Applicable Status Codes:
Code 215: Remove Ribbon from Cyan Toner Cartridge
Code 216: Remove Ribbon from Magenta Toner Cartridge
Code 217: Remove Ribbon from Yellow Toner Cartridge
Code 218: Remove Ribbon from Black Toner Cartridge
Initial Actions:
■ Remove the Toner Cartridge and ensure that the ribbon tape has been
completely removed.
■ Inspect the mouth of the toner auger for obstructions or debris.
■ Test the affected Toner Motor.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the following for evidence of fault
or damage:
■ Transfer Roller Assembly, PL5.1.4
■ CTD (ADC) Sensor, PL5.2.19
Replace the
damaged parts.
Go to Step 2.
2 Check the CTD (ADC) Sensor
connection.
Is P/J136 connected to the harness?
Go to Step 3. Reconnect the
sensor.
3 Replace the CTD (ADC) Sensor
(
page 8-72).
Does the error persist?
Go to Step 4. Complete.
4 Check all pins on the FSR/ADC Harness
PL5.2.28 for continuity.
1. Disconnect P/J36 and P/J136.
2. Check continuity between J36 <=>
J136.
Go to Step 5. Replace the
FSR/ADC
Harness.
5 Check the CTD (ADC) Sensor signal.
Disconnect P/J136.
Does P136-4 <=> P136-1 = 0 V?
Replace the CTD
(ADC) Sensor
(
page 8-72).
Replace the
Engine Control
Board
(
page 8-106).

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR