3-32 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
Door and Cover Error Procedures
Close Front Door
The Interlock Switch indicates that Door A or B is open.
Applicable Status Code:
Code 150: Front Door is open
Initial Actions:
■ Ensure that the doors are free of obstructions and fully closed.
■ Verify that the Interlock Switch Actuator is not broken.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Front Cover, PL1.1.6
■ Interlock Switch, PL9.1.11
■ LVPS, PL9.1.6
■ LV Harness, PL10.1.2
■ Print Engine Map 2 - P/J Locator (page 10-6)
■ Print Engine Power Wiring (page 10-17)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the following for evidence of
fault or damage:
■ Front Cover, PL1.1.6
■ Interlock Switch, PL9.1.11
Replace any
damaged parts.
Go to Step 2.
2 Test the Interlock Switch.
Run the Service Diagnostics Interlock
Switch test.
Does the switch function correctly?
Replace Engine
Control Board
(
page 8-106).
Go to Step 3.
3 Check the Interlock Switch for +5 V.
1. Close the Interlock Switch while
testing.
2. Disconnect P/J161 and P/J163.
Does P/J161-1 <=> P/J163-2 = +5 V?
Does P/J161-3 <=> P/J163-2 = +5 V?
Go to Step 4 Replace the
Interlock Switch
(
page 8-102).
4 Check the Interlock open signal.
Disconnect P/J61.
Does J61-8 <=> J61-16 = 0 V?
Replace Engine
Control Board
(
page 8-106).
Go to Step 5.
5 Check the LVPS.
Disconnect P/J165.
Does J165-11 <=> J165-3 = 0 V?
Replace the LV
Harness.
Replace the
LVPS