Phaser 6300/6350/6360 Color Laser Printer Service Manual 5-29
Print-Quality Troubleshooting
Mis-Registration, Color Layers Not Correctly Registered
The four colors of the image are not registered correctly into one image.
Initial Actions:
■ If the mis-registration is in the horizontal direction, perform the color
registration adjustment, see (page 6-3).
■ If the mis-registration is in the vertical direction, clean the CTD (ADC)
Sensor, and then print the Color Registration page.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Imaging Unit, PL6.1.1
■ Laser Unit, PL6.1.2
■ CTD Sensor, PL5.2.19
■ Transfer Roller, PL5.1.4
■ HVPS, PL9.1.21
■ Image Processor Board, PL9.1.3
■ Engine Control Board, PL9.1.16
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat the Imaging Unit. Latch
Door C, and check that the
Transfer Roller is fully seated and
clipped in place.
Is the problem resolved?
Complete Go to Step 2.
2 Clean the CTD (ADC) Sensor.
Is the problem resolved?
Complete Go to Step 3.
3 Replace the CTD (ADC) Sensor
(
page 8-72).
Is the problem resolved?
Complete Go to Step 4.
4 Print the 600 x 600 Service Test
Print.
Are all the colors aligned both
vertically and horizontally?
Replace the Image
Processor Board
(
page 8-99).
Go to Step 5.
5 Replace the Laser Unit,
(
page 8-77).
Does the image quality improve?
Complete Replace the Engine
Control Board
(page 8-106).
s6360-120