Xerox Phaser 6360

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-87
Error Messages and Codes
Image Density Failure
The engine detected a low-density image condition.
Applicable Status Code:
Code 77: Low Density Failure
Initial Actions:
■ Ensure the Transfer Roller and surrounding area is free of waste toner.
■ Clean the CTD (ADC) Sensor.
■ Cycle the printer's power.
■ If the problem persists follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Transfer Roller, PL5.1.4
■ CTD (ADC) Sensor PL5.2.19
■ Engine Control Board PL9.1.16
■ FSR/ADC Harness PL5.2.28
■ Print Engine Map 2 - P/J Locator (page 10-6)
■ Print Engine Xerographics (1/2) (page 10-24)
■ Print Engine Xerographics (2/2) (page 10-25)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Clean the CTD (ADC) Sensor.
Does the error persist?
Go to Step 2. Complete
2 Check the following for evidence of
fault or damage:
Transfer Roller Assembly, PL5.1.4
CTD (ADC) Sensor, PL5.2.19
Replace any
damaged parts.
Go to Step 3.
3 Check the CTD (ADC) Sensor
connector.
Is P/J136 connected to the harness?
Go to Step 4. Reseat the
connector to the
sensor.
4 Replace the CTD (ADC) Sensor.
Does the error persist?
Go to Step 5. Complete
5 Check all pins on the FSR/ADC
Harness PL5.2.28 for continuity.
1. Disconnect P/J36 and P/J136
2. Check continuity between J36 <=>
J136
Replace the
Engine Control
Board
(
page 8-106)
Replace the FSR/
ADC Harness.