Xerox Phaser 6360

3-40 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
W
arn
i
ng
Avoid the potential of electric shock by removing the power cord from the
wall outlet prior to performing the following procedure.
Caution
Allow adequate time for the Fuser to cool before servicing the printer.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Fuser, PL5.1.1
■ FSR/ADC Harness PL5.2.28
■ EEPROM Board, PL 9.1.12
■ EEPROM Harness,
PL10.1.8
■ Print Engine Map 2 - P/J Locator (page 10-6)
■ Print Engine Map 3 - P/J Locator (page 10-7)
■ Print Engine Fuser Wiring (page 10-22)
■ Print Engine Xerographics (1/2) Wiring (page 10-24
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Fuser connector for damage. Re-establish
proper
connection or
replace the parts
concerned.
Power cycle the
printer.
Go to Step 2.
2 Replace the Fuser.
Does the error persist?
Go to Step 3. Complete
3 Replace the EEPROM Board
(
page 8-105)
Does the error persist?
Go to Step 4. Complete
4 Check all pins on the EEPROM Harness
PL10.1.8 for continuity.
1. Disconnect P/J191 and P/J144.
2. Check continuity between
J191<=>J144.
Go to Step 5. Replace the
EEPROM
Harness.
5 Check all pins on the FSR/ADC Harness
PL5.2.28 for continuity.
1. Disconnect P/J36 and J361.
2. Check continuity between J36 <=>
J361.
Replace the
Engine Control
Board
(
page 8-106).
Replace the
FSR/ADC
Harness.