Xerox Phaser 6360 Service Manual

Phaser 6300/6350/6360 Service Manual 4-25
General Troubleshooting
Windows Ethernet Port Verification
1. Connect a crossover cable between the printer and computer’s Ethernet
Ports.
2. Verify that the printer is Ready To Print.
3. Click Start, and then Run at the computer to access the Run dialog.
4. Typ e i n cmd and click OK on the Run dialog to launch the MS-DOS
command window.
5. Typ e i n ipconfig at the MS_DOS command prompt and press Enter to
display the computer’s IP address, subnet mask, and gateway.
6. Print the Configuration page to verify that TCP/IP is enabled and obtain
the current TCP/IP values stored in the printer’s NVRAM.
Note
Configure the printer’s TCP/IP network parameters to enable direct
communication with the computer.
7. Disable DHCP/BOOTP and AutoIP on the printer.
8. Select an IP address for the printer that matches the computer, except for
the last field, which must be unique.
9. Edit the printer’s gateway and subnet mask to match the computer.
10. Ty p e ping followed by a space and the printer’s IP address at the
MS_DOS command prompt, and then press Enter. If the number of
packets sent and received match, the Ethernet Port is functional. If the
request times out and fails to reply, either the cable or the port is
defective.
Mac OS X Ethernet Port Verification
1. Turn the printer on and wait until it is Ready to Print.
2. To check the computer’s TCP/IP settings, use the Apple menu to select
System Preferences.
3. Select Network.
4. Select Show Built-in Ethernet.
5. Click the TCP/IP tab and record the computer’s IP address, subnet mask,
and gateway.
6. Print the Configuration page and verify that TCP/IP is enabled on the
printer.
7. Select an IP address for the printer that matches the computer, except for
the last field, which must be unique.
8. Edit the printer’s gateway and subnet mask to exactly match the
computer’s.
9. Connect a crossover cable between the Ethernet ports on the printer and
the Mac.
10. Test the application using Network Utility by double-clicking the hard drive
icon.
11. Select Applications --> Utilities --> Network Utility.
12. Click the PING tab.
13. Enter the printer’s IP address.
14. Configure the utility to PING the printer four times. The test will end after
four attempts.
15. Click the PING button to complete the test.

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR