3-12 Phaser 6300/6350/6360 Color Laser Printer Service Manual
Error Messages and Codes
2 Remove the Fuser and check for
broken or bent pins.
Replace the parts
concerned.
Go to Step 3.
3 Reinstall the Fuser.
Does error recur after the Fuser
Assembly has been replaced?
Go to Step 4. Complete
4 Test the Exit Sensor.
Run the Service Diagnostics Exit
Sensor Test.
Does the sensor function correctly?
Go to Step 7. Go to Step 5.
5 Check the Exit Sensor Signal.
Insert a sheet of paper into the Fuser.
Is the voltage across J361-A5 <=>
J361-A6 0 V?
Go to Step 7. Go to Step 6.
6 Check all pins on the FSR/ADC
Harness PL5.2.28 for continuity.
1. Disconnect P/J361 and P/J36.
2. Check continuity between
J361<=>J36.
Go to Step 7. Replace the FSR/
ADC Harness.
7 If possible print one sheet of paper.
Does the Fuser Motor Turn?
Inspect and
replace defective
gear(s).
Go to Step 8.
8 Test the Fuser Drive Assembly.
Run the Service Diagnostics Fuser
Motor test.
Does the Fuser Motor function
correctly?
Replace the
Engine Control
Board
(
page 8-106).
Go to Step 10.
9 Check for +24 V to the Fuser Motor.
Disconnect P/J521.
Is there +24 V across J521-10 <=>
ground?
Go to Step 11. Replace the
Engine Control
Board
(
page 8-106).
10 Replace the Fuser Drive Assembly.
Does the Fuser Motor function
correctly?
Complete Go to Step 11.
11 Check TNRFULL/FSR Harness
continuity.
1. Disconnect P/J52 and P/J521.
2. Check continuity between J52 <=>
J521.
Replace the
Engine Control
Board
(
page 8-106).
Replace the
TNRFULL/FSR
Harness.
Troubleshooting Procedures Table (Continued)
Step Action and Questions Yes No
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