Xerox Phaser 6360

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-19
Error Messages and Codes
12 Check Turn Roller function.
1. Perform Steps 1 ~ 3 on (page 8-22).
2. Open and close the front door.
3. Observe the Turn Roller.
Does the Turn Roller turn while the
machine is warming up?
Go to Step 16. Go to Step 13.
13 Test the Turn Clutch.
1. Run the Service Diagnostics
Tray 1 (MPT) Turn Clutch test.
2. Close the Interlock Switch while
testing.
Does the Turn Clutch function
normally?
Check that the
Clutch doesn’t
slip. Check the
gears for damage.
Go to Step 14.
14 Check for +24 V to the Turn Clutch.
1. Disconnect P/J191.
2. Close the Interlock Switch while
testing.
Is there +24 V across P191-2 <=>
ground?
Go to Step 15. Replace the
Engine Control
Board
(
page 8-106).
15 Check Turn Clutch resistance.
Disconnect P/J191.
Is the resistance between J191-1 <=>
J191-2 less than 200Ω?
Go to Step 16. Replace the
Turn Clutch
(Part of the
Registration
Roller
Assembly).
16 If possible, print a Test print from
Tray 1 (MPT).
Check the Feed Gear operation.
Does the gear function normally?
Check for damage
or obstructions in
the paper path.
Go to Step 17.
17 Test the Feed Solenoid.
1. Close the Interlock Switch while
testing.
2. Run the Service Diagnostics Tray 1
(MPT) Feed Solenoid test.
Does the Feed Solenoid function
normally?
Check that the
Feed Solenoid
spring and
stopper disengage
correctly.
Go to Step 18.
18 Check all pins on the FRONT/DUP
Harness PL5.3.28 for continuity.
1. Disconnect P/J132 and P/J13.
2. Check continuity between J13 <=>
P132.
Go to Step 19. Replace the
FRONT/DUP
Harness
Assembly.
19 Check Feed Solenoid resistance.
Disconnect connector P/J132.
Is the resistance between J132-1 <=>
J132-2 less than 100Ω?
Replace the
Engine Control
Board
(
page 8-106).
Replace the
Feed Solenoid.
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No