Xerox Phaser 6360 Service Manual

Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-19
Error Messages and Codes
12 Check Turn Roller function.
1. Perform Steps 1 ~ 3 on (page 8-22).
2. Open and close the front door.
3. Observe the Turn Roller.
Does the Turn Roller turn while the
machine is warming up?
Go to Step 16. Go to Step 13.
13 Test the Turn Clutch.
1. Run the Service Diagnostics
Tray 1 (MPT) Turn Clutch test.
2. Close the Interlock Switch while
testing.
Does the Turn Clutch function
normally?
Check that the
Clutch doesn’t
slip. Check the
gears for damage.
Go to Step 14.
14 Check for +24 V to the Turn Clutch.
1. Disconnect P/J191.
2. Close the Interlock Switch while
testing.
Is there +24 V across P191-2 <=>
ground?
Go to Step 15. Replace the
Engine Control
Board
(
page 8-106).
15 Check Turn Clutch resistance.
Disconnect P/J191.
Is the resistance between J191-1 <=>
J191-2 less than 200Ω?
Go to Step 16. Replace the
Turn Clutch
(Part of the
Registration
Roller
Assembly).
16 If possible, print a Test print from
Tray 1 (MPT).
Check the Feed Gear operation.
Does the gear function normally?
Check for damage
or obstructions in
the paper path.
Go to Step 17.
17 Test the Feed Solenoid.
1. Close the Interlock Switch while
testing.
2. Run the Service Diagnostics Tray 1
(MPT) Feed Solenoid test.
Does the Feed Solenoid function
normally?
Check that the
Feed Solenoid
spring and
stopper disengage
correctly.
Go to Step 18.
18 Check all pins on the FRONT/DUP
Harness PL5.3.28 for continuity.
1. Disconnect P/J132 and P/J13.
2. Check continuity between J13 <=>
P132.
Go to Step 19. Replace the
FRONT/DUP
Harness
Assembly.
19 Check Feed Solenoid resistance.
Disconnect connector P/J132.
Is the resistance between J132-1 <=>
J132-2 less than 100Ω?
Replace the
Engine Control
Board
(
page 8-106).
Replace the
Feed Solenoid.
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No

Xerox Phaser 6360 Specifications

General

Depth (max)	698 mm
Depth (min)	580 mm
Height (max)	854 mm
Height (min)	513 mm
Maximum width	572 mm
Package length	933.449 mm
Storage temperature (T-T)	32 - 95 °F
Power consumption (active)	750 W
Non-operating relative humidity (non-condensing)	15 - 85 %
AC input voltage	220 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	105 W
Power consumption (PowerSave)	22 W
Multi-Purpose tray	Yes
Total input capacity	1800 sheets
Total output capacity	250 sheets
Maximum input capacity	2350 sheets
Multi-Purpose tray input capacity	150 sheets
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	40 ppm
Maximum internal memory	1024 MB
Sound power level (standby)	34.4 dB
Operating temperature (T-T)	50 - 90 °F
Maximum duty cycle	100000 pages per month
Number of print cartridges	-
Page description languages	PCL 5c, PostScript 3
Package width	609.599 mm
Package height	1498.599 mm
Package weight	83462.4 g
Custom media width	89 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	140 - 914 mm
Paper tray media types	Envelopes, Labels, Plain paper
Paper tray media weight	64 - 216 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Wi-Fi	No
Security algorithms	802.1x RADIUS
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Certification	CE, EMC 89/336/EEC, FCC, Low Voltage 73/23/EEC, RoHS, 2002/95/EC
Product color	Blue, White
Sustainability certificates	ENERGY STAR