Xerox Phaser 7400 Service Manual

3-26 Phaser 7400 Color Printer Service Manual
Jam in Duplex Unit
Media reached Duplex Reverse Sensor, but did not leave the Duplex Unit on time.
This error represents a misfeed jam inside the Duplex Unit.
Applicable Status Code:
Code D2: Jam in Duplex Unit
Initial Actions:
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Duplex Unit, PL16.1.0 ■ Print Engine Motor Driver Board (5/6) (page 10-35)
■ Options Map 4, Duplex Unit Controller Board
■ Options Duplex Unit Sensors and Interconnect Wiring
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Ensure the correct weight and type of
paper is loaded in the tray.
Does the media meet specifications?
Go to Step 2. Run several test
prints.
If a jam persists, go
to Step 2.
2
Check for and remove any dirt, debris or
obstructions in the paper path around the
Duplex Unit.
Did this correct the problem?
Complete Go to Step 3.
3
Clean and check the Duplex Unit rollers.
Do the rollers move freely and are free of
dirt or debris?
Go to Step 4. Replace the Duplex
Unit.
4
Test the Duplex Entrance, Reverse, Front,
and Rear actuators and sensors using
Service Diagnostics.
Do the sensors function correctly?
Go to Step 5. Replace the Duplex
Unit.
5
Test the Duplex Motors.
Do the motors function correctly?
Go to Step 6. Replace the Duplex
Unit.
6
Inspect the DUPLEX harness. If defective,
replace the wiring harness.
Is the harness properly seated and free
from defects?
Replace the Motor
Driver Board
(
page 8-141).
Replace the Duplex
Unit.

Xerox Phaser 7400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Print speed (color, normal quality, A4/US Letter)	36 ppm
Storage media	HDD
Internal memory	512 MB
Processor model	PowerPC
Maximum internal memory	1 MB
Internal storage capacity	20 GB
Total input capacity	800 sheets
Maximum input capacity	3000 sheets
Paper tray 2 input capacity	350 sheets
Auto document feeder (ADF) input capacity	1650 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Envelopes, Labels, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
Maximum ISO A-series paper size	A3
Power requirements	100-240V, 50/60Hz
Networking features	Fast Ethernet
Supported media weight(s)	270 g/m²
Maximum operating temperature range (T-T)	10 - 32 °C
Certification	FCC p.15 A, CE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	-4 - 140 °F
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Maximum duty cycle	150000 pages per month

Weight and Dimensions

Dimensions (WxDxH)	1438 x 623 x 975 mm