Xerox Phaser 7400

Error Messages and Codes 3-159
Tray 2 Lift Motor Failure
Applicable Status Codes:
Code 910: The Tray 2 Lift Motor is not rotating.
Initial Actions:
■ Cycle the printer's power.
■ If the problem persists follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Tray 2 Lift Motor, PL4.1.23
■ Motor Driver Board, PL2.1.10
■ LVPS, PL3.1.1
■ Print Engine Map 5 (page 10-8)
■ Print Engine Motor Driver Board (4/6) (page 10-34)
■ Print Engine LVPS (page 10-39)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Test the Lift Motor.
1. Close the Interlock Switches for test.
2. Run the Service Diagnostics Tray 2 Lift
Motor test.
Does the motor operate?
Complete. Replace the motor
(
page 8-106). If the
error persists, go
to Step
2.
2
Check for +24 V to the Lift Motor.
Is there +24 V across GDDC-1 <=>
ground?
Go to Step 5. Go to Step 3.
3
Check Motor Driver Board POW24
connector for 24 V.
1. Disconnect POW24.
Is there +24 V across POW24 pins 1 and
2?
Replace the Motor
Driver Board
(
page 8-141).
Go to Step 4.
4
Check for 24 V at the LVPS
1. Disconnect CN2 on the LVPS.
Is there +24 V across pins 1 and 2?
Replace the
POW24 Harness.
Replace the LVPS
(
page 8-121).
5
Check all pins of the DRV1 harness for
continuity.
Disconnect the DRV1 ribbon cable.
Is the cable conductive?
Replace the Engine
Control Board
(
page 8-112).
Replace the DRV1
Harness.