3-46 Phaser 7400 Color Printer Service Manual
Jam at Finisher Entrance
Media remains in the Inverter Entrance Sensor. This error represents a jam in the
Printer/Finisher interface.
Applicable Status Codes:
Code IN5: Media did not reach the Inverter Entrance Sensor following an Eject
command from the printer.
Code IN8: Media remains in the Inverter Entrance Sensor.
Initial Actions:
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Inverter Entrance Sensor ■ Options Map 3, Inverter Controller Board
■ Options Map 9, Inverter Sensor Locator
■ Options Inverter Sensors Diagram
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the following for evidence of fault,
damage, obstruction, or debris:
■ Sensor Actuator
■ Paper Guides
■ Transport Rollers
Are there any defects or misalignment?
Replace any
damaged parts.
Go to Step 2.
2
Test the Inverter Entrance Sensor.
Run the Service Diagnostics Inverter Input
Sensor test.
Does the sensor function correctly?
Replace the Engine
Control Board
(
page 8-112).
Go to Step 3.
3
Test the sensor signal.
Does the voltage change on SNSCNO-5
connector of the Inverter Control Board
when the sensor is actuated?
Replace the
Inverter Control
Board.
Either the sensor
or the wiring is
defective. Check
the resistance of
the wires and if no
problem is found
replace the sensor.