Xerox Phaser 7400 Service Manual

4-6 Phaser 7400 Color Printer Service Manual
Fault Isolation
Isolate a fault to the print engine or Image Processor Board by printing a test print.
■ If the printer successfully prints, replace the Image Processor Board
(
page 8-113).
■ If the Printer fails to print, troubleshoot the print engine starting with the AC
power supply on (
page 4-16).
Entry Level Fault Isolation Procedure
Use this procedure to quickly locate the general area of the problem.
Entry Level Troubleshooting Procedure
Step Actions and Questions Yes No
1
Cycle printer power.
Does READY TO PRINT appear on the
Control Panel within 1 minute?
Go to Step 4. Go to Step 2.
2
Does the printer display an error
message?
Go to the procedure
for that error.
Go to Step 3.
3
Is the Control Panel display defective, or
the buttons inoperable?
Go to Control Panel
Troubleshooting
(
page 4-10).
Go to Step 4.
4
Run test prints from all input trays:
In the Main Menu, select
Troubleshooting and press OK.
Select Print Quality Problems and
press OK.
Select Test Prints and press OK.
Does the printer display an error
message or code while printing?
Go to the procedure
for that error
message or code.
Go to Step 5.
5
Do the test prints print? Go to Step 6. Go to Step 7.
6
Evaluate the test prints.
Does the print meet specifications?
Go to Step 8. Go to "Test Prints"
on page 4-10.
7
Enter Service Diagnostics and generate
test prints from all input trays.
Do the test prints print?
Go to “"Test Prints"
on page 4-10.
Go to “Inoperative
Printer”
(
page 4-11).
8
Request the customer send a print job
from their application.
Did the job print successfully?
Problem solved. Go to “Network
Diagnostics”
(
page 4-24).

Xerox Phaser 7400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Print speed (color, normal quality, A4/US Letter)	36 ppm
Storage media	HDD
Internal memory	512 MB
Processor model	PowerPC
Maximum internal memory	1 MB
Internal storage capacity	20 GB
Total input capacity	800 sheets
Maximum input capacity	3000 sheets
Paper tray 2 input capacity	350 sheets
Auto document feeder (ADF) input capacity	1650 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Envelopes, Labels, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
Maximum ISO A-series paper size	A3
Power requirements	100-240V, 50/60Hz
Networking features	Fast Ethernet
Supported media weight(s)	270 g/m²
Maximum operating temperature range (T-T)	10 - 32 °C
Certification	FCC p.15 A, CE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	-4 - 140 °F
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Maximum duty cycle	150000 pages per month

Weight and Dimensions

Dimensions (WxDxH)	1438 x 623 x 975 mm