Xerox Phaser 7400

Error Messages and Codes 3-39
Jam at Finisher Saddle Stapler
Media remains in the buffer area. This error represents a jam in the Finisher.
Applicable Status Code:
Code FN5: Jam at Finisher Saddle Stapler
Initial Actions:
■ Check for obstructions or debris in the paper path.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Compiler Tray
■ Front and Rear Alignment Guides
■ Transport Rollers
■ Stapler
■ Options Map 7, Finisher Sensor Locator (1/2)
■ Options Map 8, Finisher Sensor Locator (2/2)
■ Options Finisher Controller to Sensors (1/3)
■ Options Finisher Controller to Sensors (2/3)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the following for evidence of fault or
damage:
■ Compiler Tray
■ Front and Rear Alignment Guides
■ Transport Rollers
■ Stapler
Are there any defects or misalignment?
Replace any
damaged parts.
Go to Step 2.
2
Test the Folding Position Sensor.
Run the Service Diagnostics Folding
Position Sensor test.
Do the sensor function correctly?
Replace the Engine
Control Board
(
page 8-112).
Replace the
sensor. If the error
persists, go to
Step
3.
3
Check the Folding Position Sensor signal at
the Finisher Control Board.
Actuate the sensor.
Does the voltage across CN16-2 <=>
ground change when the sensor is
actuated?
Replace the
Finisher Control
Board.
Replace the
harness.