Error Messages and Codes 3-89
Configuration Errors
Invalid or Missing Configuration Card
The printer’s Configuration Card is missing or defective.
Duplicate IP Address Detected
Another device on the network is using the IP address assigned to this printer.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Configuration Card, PL9.1.31
■ Image Processor Board, PL9.1.3
■ Print Engine Map 4 (page 10-7)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the Configuration Card installation.
Remove and reinsert the Configuration
Card.
Does the error still occur?
Replace the
Configuration Card.
If the problem
persists, replace the
I/P Board
(
page 8-113).
Problem solved.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Image Processor Board, PL9.1.3 ■ Print Engine Map 4 (page 10-7)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the TCP/IP Address stored in the
printer’s NVRAM.
Is the address correct for the printer?
Advise the
customer of the
address conflict.
Enter the correct
IP address.