Xerox Phaser 7400 Service Manual

5-12 Phaser 7400 Color Printer Service Manual
Blank Prints
Initial Actions
■ Run a test print to help isolate the problem between the Image Processor
Board and the Engine Control Board.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Imaging Unit
■ LED Head
■ Engine Control Board
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Print a 100% Solid Fill Test Print from
the printer’s Control Panel.
Is the entire test print blank?
Go to Step 2. Have the customer
check there application
and printer settings.
2
Verify all packaging material has been
removed from the Toner Cartridges.
Go to Step 3. Remove the packaging
material.
3
Remove the Toner Cartridge and
check for toner starvation inside the
Imaging Unit.
Is there evidence of toner starvation?
Replace the Toner
Cartridge.
Go to Step 4.
4
Are the wiring harnesses on the LED
Heads undamaged, properly routed
and seated?
Go to Step 5. Replace or reseat the
wiring harness.
5
Is +5 V supplied to each LED Head? Go to Step 7. Go to Step 6.
6
Is +5 V supplied to the POWER
connector on the Imaging Unit Sensor
Board?
Replace the
Imaging Unit Sensor
Board (
page 8-142).
Replace the
LVPS (page 8-121).
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Xerox Phaser 7400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Print speed (color, normal quality, A4/US Letter)	36 ppm
Storage media	HDD
Internal memory	512 MB
Processor model	PowerPC
Maximum internal memory	1 MB
Internal storage capacity	20 GB
Total input capacity	800 sheets
Maximum input capacity	3000 sheets
Paper tray 2 input capacity	350 sheets
Auto document feeder (ADF) input capacity	1650 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Envelopes, Labels, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
Maximum ISO A-series paper size	A3
Power requirements	100-240V, 50/60Hz
Networking features	Fast Ethernet
Supported media weight(s)	270 g/m²
Maximum operating temperature range (T-T)	10 - 32 °C
Certification	FCC p.15 A, CE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	-4 - 140 °F
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Maximum duty cycle	150000 pages per month

Weight and Dimensions

Dimensions (WxDxH)	1438 x 623 x 975 mm