Xerox Phaser 7400

Error Messages and Codes 3-115
Unsupported Tray 2 ROM
The firmware version of the Tray 2 Feeder Board is unsupported by the Engine
Control Board.
Applicable Status Code:
Code 39: Unsupported Tray 2 ROM
Initial Actions:
■ Cycle the printer's power.
■ If the problem persists follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Feeder Board, PL4.2.97 ■ Print Engine Map 12 (page 10-15)
■ Print Engine Feeder Board (page 10-28)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the Feeder Board version using the
Service Diagnostics General Status menu.
Is the version current?
Replace the Engine
Control Board
(
page 8-112)
Replace the
Feeder Board
(
page 8-53).