3-60 Phaser 7400 Color Printer Service Manual
Replace [C][M][Y][K] Imaging Unit
The Imaging Unit life counter indicates that the Imaging Unit has reached end of life.
Initial Actions:
■ Print a Supplies Usage page to check Imaging Unit life and install date.
■ Replace the affected Imaging Unit and cycle printer power.
■ If the problem persists, follow the procedure below.
4
Check continuity of the affected Antenna
Harness.
Disconnect CN2, CN3, CN4, or CN5 from
the CRUM Reader Board and CRUM
Antennas.
Is each harness conductive?
Go to Step 5. Replace damaged
wiring.
5
Check for +5V at RFID-2 on the Engine
Control Board.
Is there +5 V at RFID-2 <=> ground?
Go to Step 6. Replace the Engine
Control Board
(
page 8-112).
6
Check for +5V at POWER-2 on the Engine
Control Board.
Is there +5 V at POWER-2 <=> ground?
Replace the
Engine Control
Board
(
page 8-112).
Replace the LVPS
(
page 8-121).
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ [C][M][Y][K] Imaging Unit, PL1.1.23 ■ Print Engine Map 3 (page 10-6)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the count value stored in NVRAM.
Run the Service Diagnostics CRU Counter
Read utility.
Has the counter been reset?
Replace the Engine
Control Board
(
page 8-112).
Go to Step 2.
2
Reset the Imaging Unit count.
1. Run the Service Diagnostics Reset I/U
Counts utility.
2. Reset the count for the affected I/U.
Did the count value change?
Replace the Engine
Control Board
(
page 8-112).
Replace the
Engine Control
Board NVRAM.
Troubleshooting Procedure Table (Continued)
Step Actions and Questions Yes No