Xerox Phaser 7400 Service Manual

3-182 Phaser 7400 Color Printer Service Manual
Staple Cartridge Is Empty
The Stapler Self-Prime Sensor in the Staple Cartridge indicates no staples remain.
Initial Actions:
■ Cycle the printer's power.
■ If the problem persists follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Stapler Self-Prime Sensor
■ Finisher Control Board
■ Options Map 1 Finisher Controller Board
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Test the Stapler Self-Prime Sensor.
Run the Service Diagnostics Stapler Self-
Prime Sensor test.
Does the sensor state change when the
Staple Cartridge is removed or replaced?
Go to Step 9. Go to Step 2.
2
Check the Staple Cartridge for faulty parts
or debris.
Are there damaged parts or debris?
Replace faulty
parts or clean as
needed.
Go to Step 3.
3
Check the Staple Harness connections.
Is the Staple Harness connected?
Go to Step 5. Connect the
harness. If the
error persists, go
to Step 4.
4
Check Staple Harness continuity.
Is the Staple Harness conductive?
Go to Step 6. Replace the
Staple Harness.
5
Check for +5 V to the Stapler Self-Prime
Sensor.
Is there +5 V on the Finisher Control
Board
?
Go to Step 7. Replace the
Finisher Control
Board.
6
Check the Stapler Self-Prime signal.
Does the voltage on the Finisher Control
Board
change when the Staple Cartridge is
removed or replaced?
Go to Step 8. Replace the
Finisher Control
Board.
7
Replace the Stapler Assembly.
Does the error still occur?
Go to Step 9. Complete.
8
Replace the Finisher Control Board.
Does the error still occur?
Replace the
Engine Control
Board (
8-112).
Complete.

Xerox Phaser 7400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Print speed (color, normal quality, A4/US Letter)	36 ppm
Storage media	HDD
Internal memory	512 MB
Processor model	PowerPC
Maximum internal memory	1 MB
Internal storage capacity	20 GB
Total input capacity	800 sheets
Maximum input capacity	3000 sheets
Paper tray 2 input capacity	350 sheets
Auto document feeder (ADF) input capacity	1650 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Envelopes, Labels, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
Maximum ISO A-series paper size	A3
Power requirements	100-240V, 50/60Hz
Networking features	Fast Ethernet
Supported media weight(s)	270 g/m²
Maximum operating temperature range (T-T)	10 - 32 °C
Certification	FCC p.15 A, CE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	-4 - 140 °F
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Maximum duty cycle	150000 pages per month

Weight and Dimensions

Dimensions (WxDxH)	1438 x 623 x 975 mm