Xerox Phaser 7400 Service Manual

Error Messages and Codes 3-75
Out of Paper Load Tray [2][3][4][5][6] with [size][type]
The tray’s No Paper Sensor indicates the tray is empty.
Initial Actions:
■ Inspect the tray to ensure that it is free of obstructions, is loaded with
supported media, and the guides are adjusted correctly.
■ Cycle printer power.
■ If the problem persists, follow the procedure below
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ No Paper Sensor
■ No Paper Actuator
■ Print Engine Map 12 (page 10-15)
■ Print Engine Feeder Board (page 10-28)
■ Options Map 5 Paper Tray Controller Board
■ Options Map 6 Paper Tray Feeder Board
■ Options Paper Tray Motors and Clutches
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the following for evidence of fault or
damage:
■ No Paper Sensor
■ No Paper Actuator
Is there any damage?
Replace any
damaged parts.
Go to Step 2.
2
Test the No Paper Sensor for the affected
tray.
Run the Service Diagnostics Tray Switches
test.
Does the sensor function correctly?
Replace the
Engine Control
Board
(
page 8-112).
Replace the sensor.
If the error persists,
go to Step 3.
3
Check for +5 V to the No Paper Sensor.
Is there +5 V across PAPEND-1 <=>
ground?
Go to Step 4. Replace the Feeder
Board.
4
Check all pins on the Main Harnesses for
continuity.
Is the harness conductive?
Replace the Option
Control Board.
Replace the Main
Harness.
5
Test the OPTIF Harness continuity.
Is the OPTIF Harness conductive?
Replace the
Engine Control
Board
(
page 8-112).
Replace the
harness.

Xerox Phaser 7400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Print speed (color, normal quality, A4/US Letter)	36 ppm
Storage media	HDD
Internal memory	512 MB
Processor model	PowerPC
Maximum internal memory	1 MB
Internal storage capacity	20 GB
Total input capacity	800 sheets
Maximum input capacity	3000 sheets
Paper tray 2 input capacity	350 sheets
Auto document feeder (ADF) input capacity	1650 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Envelopes, Labels, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
Maximum ISO A-series paper size	A3
Power requirements	100-240V, 50/60Hz
Networking features	Fast Ethernet
Supported media weight(s)	270 g/m²
Maximum operating temperature range (T-T)	10 - 32 °C
Certification	FCC p.15 A, CE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	-4 - 140 °F
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Maximum duty cycle	150000 pages per month

Weight and Dimensions

Dimensions (WxDxH)	1438 x 623 x 975 mm