Xerox Phaser 7400 Service Manual

3-88 Phaser 7400 Color Printer Service Manual
Paper Not Available Load Tray [3][4][5][6] with
[size][type]
Tray [3] [4] [5] [6] paper type mismatch error. The Paper Size Switch indicates that
the media loaded in the source tray does not match the size specified by the print job.
Initial Actions:
■ Inspect the tray to ensure that it is free of obstructions, is loaded with the
expected media, and the guides are adjusted correctly.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Paper Size Switch
■ Paper Tray
■ SIZE Harness
■ Paper Size Switch Signal Definitions table (page 2-13)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the paper in the affected tray.
Is paper loaded in the tray properly?
Go to Step 2. Reload the
paper.
2
Check the tray paper guides.
Are the paper guides set correctly?
Go to Step 3. Reset the
guides.
3
Check the Paper Size Switch for the affected
tray.
Is the switch installed correctly?
Go to Step 4. Correct the
installation.
4
Test the Paper Size Switch for the affected tray.
Run the Service Diagnostics Size Sensor test
for the affected tray.
Does the sensor state change each time the
loaded tray is moved in or out?
Go to Step 7. Go to Step 5.
5
Check the Paper Size Switch connection.
Is the switch connected at either end?
Go to Step 6. Connect the
switch.
6
Check continuity between the affected Paper
Size Switch and the Option Control Board.
Is the harness conductive?
Go to Step 7. Repair the
wiring.
7
Check for +5 V to the Paper Size Switch.
Is there +5 V across each switch <=> ground
when the switch is actuated?
Replace the
Paper Size Switch
for the affected
tray.
Replace the
Option Control
Board.

Xerox Phaser 7400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Print speed (color, normal quality, A4/US Letter)	36 ppm
Storage media	HDD
Internal memory	512 MB
Processor model	PowerPC
Maximum internal memory	1 MB
Internal storage capacity	20 GB
Total input capacity	800 sheets
Maximum input capacity	3000 sheets
Paper tray 2 input capacity	350 sheets
Auto document feeder (ADF) input capacity	1650 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Envelopes, Labels, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
Maximum ISO A-series paper size	A3
Power requirements	100-240V, 50/60Hz
Networking features	Fast Ethernet
Supported media weight(s)	270 g/m²
Maximum operating temperature range (T-T)	10 - 32 °C
Certification	FCC p.15 A, CE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	-4 - 140 °F
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Maximum duty cycle	150000 pages per month

Weight and Dimensions

Dimensions (WxDxH)	1438 x 623 x 975 mm