Xerox Phaser 7400 Service Manual

Error Messages and Codes 3-77
Top Output Tray Is Full, Unload Paper
The Full Stack Sensor indicates the output tray is full.
Initial Actions:
■ Ensure that the output tray is empty and the actuator is in the correct
position.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Full Stack Sensor, PL11.1.39
■ Full Stack Sensor Actuator
■ SNS Harness, PL11.1.35
■ Print Engine Map 7 (page 10-10)
■ Print Engine Map 11 (page 10-14)
■ Print Engine Rear Sensor Board (page 10-29)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the following for evidence of fault or
damage:
■ Full Stack Sensor
■ Full Stack Sensor Actuator
Replace the parts
concerned.
Go to Step 2.
2
Test the Top Output Tray Full Stack Sensor.
Run the Service Diagnostics Face Down
Stack Full Sensor test.
Does the sensor function correctly?
Replace the Engine
Control Board
(
page 8-112).
Go to Step 3.
3
Check the Full Stack Sensor connection.
Is P/J160 connected?
Go to Step 4. Reconnect the
sensor.
4
Replace the Top Output Tray Full Stack
Sensor.
Does the error persist?
Go to Step 5. Complete
5
Check all pins on the SNS Harness
PL5.3.28 for continuity.
Is the harness conductive?
Replace the Engine
Control Board
(
page 8-112).
Replace the SNS
Harness.

Xerox Phaser 7400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Print speed (color, normal quality, A4/US Letter)	36 ppm
Storage media	HDD
Internal memory	512 MB
Processor model	PowerPC
Maximum internal memory	1 MB
Internal storage capacity	20 GB
Total input capacity	800 sheets
Maximum input capacity	3000 sheets
Paper tray 2 input capacity	350 sheets
Auto document feeder (ADF) input capacity	1650 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Envelopes, Labels, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
Maximum ISO A-series paper size	A3
Power requirements	100-240V, 50/60Hz
Networking features	Fast Ethernet
Supported media weight(s)	270 g/m²
Maximum operating temperature range (T-T)	10 - 32 °C
Certification	FCC p.15 A, CE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	-4 - 140 °F
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Maximum duty cycle	150000 pages per month

Weight and Dimensions

Dimensions (WxDxH)	1438 x 623 x 975 mm