Xerox Phaser 7400 Service Manual

Error Messages and Codes 3-25
Jam at Door D Open Door D to Clear
Media reached Duplex Reverse Sensor, but did not leave the Duplex Unit on time.
This error represents a misfeed jam inside the Duplex Unit.
Applicable Status Code:
Code D1: Jam at Door D
Initial Actions:
■ Ensure that the Duplex Unit is free of obstructions and fully seated.
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Duplex Unit, PL16.1.0 ■ Print Engine Map 5 (page 10-8)
■ Print Engine Motor Driver Board (5/6) (page 10-35)
■ Options Map 4, Duplex Unit Controller Board
■ Options Duplex Unit Sensors and Interconnect Wiring
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the following for evidence of fault or
damage:
■ Duplex Unit Entrance Roller
■ Duplex Unit Connector
■ Duplex Unit
Is there any damage or debris?
Replace any
damaged parts.
Go to Step 2.
2
Test the Duplex Entrance, Reverse, Front,
and Rear actuators and sensors using
Service Diagnostics.
Do the sensors and actuators function
correctly?
Go to Step 3. Replace the
Duplex Unit.
3
Test the Duplex Motors using Service
Diagnostics.
Do the motors function correctly?
Go to Step 4. Replace the
Duplex Unit.
4
Inspect the DUPLEX harness. If defective,
replace the wiring harness.
Is the harness properly seated and free
from defects?
Replace the Motor
Driver Board
(
page 8-141).
Replace the
Duplex Unit.

Xerox Phaser 7400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Print speed (color, normal quality, A4/US Letter)	36 ppm
Storage media	HDD
Internal memory	512 MB
Processor model	PowerPC
Maximum internal memory	1 MB
Internal storage capacity	20 GB
Total input capacity	800 sheets
Maximum input capacity	3000 sheets
Paper tray 2 input capacity	350 sheets
Auto document feeder (ADF) input capacity	1650 sheets
Maximum print size	297 x 420 mm
Paper tray media types	Envelopes, Labels, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
Maximum ISO A-series paper size	A3
Power requirements	100-240V, 50/60Hz
Networking features	Fast Ethernet
Supported media weight(s)	270 g/m²
Maximum operating temperature range (T-T)	10 - 32 °C
Certification	FCC p.15 A, CE
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	-4 - 140 °F
Storage relative humidity (H-H)	10 - 95 %
Operating relative humidity (H-H)	20 - 80 %
Maximum duty cycle	150000 pages per month

Weight and Dimensions

Dimensions (WxDxH)	1438 x 623 x 975 mm