Error Messages and Codes 3-155
Tray [3][4][5][6] Flash Memory Failure
Applicable Status Codes:
Code 242: Hardware error in Tray 3 Flash Memory.
Code 243: Hardware error in Tray 4 Flash Memory.
Code 244: Hardware error in Tray 5 Flash Memory.
Code 245: Hardware error in Tray 6 Flash Memory.
Initial Actions:
■ Cycle the printer's power.
■ If the problem persists follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Option Tray Control Board
■ Engine Control Board, PL1.1.4
■ Print Engine Map 3 (page 10-6)
■ Print Engine Motor Driver Board (6/6) (page 10-36)
■ Options Map 5 Paper Tray Controller Board
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the Option Tray connector for
damage.
Is the connector damaged?
Replace the
connector.
Go to Step 2.
2
Check all pins on the OPTIF Harness for
continuity.
Disconnect OPTIF from the Engine Control
Board and Option connector.
Is the harness conductive?
Replace the Option
Control Board. If the
error persists,
replace the Engine
Control Board
(
page 8-112).
Replace the
OPTIF Harness.