5-32 Phaser 7400 Color Printer Service Manual
Image Not Centered or Positioned Correctly
The image is not centered on the page correctly..
Troubleshooting Reference Table
Applicable Parts Example Print
■ Imaging Unit
■ Transfer Unit belt
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Check the user’s application and
driver settings to ensure the problem
is with the printer and not with the
settings.
1. Print an internal page to verify the
printer is functioning properly.
2. Check the tray setup settings and
ensure Custom is set to Off.
3. Print from a different tray.
4. Clean the Pick and Feed Rollers.
Is the problem with the printer?
Go to Step 2. Advise the customer of
the problem with the
application.
2
Are the paper guides set snugly
against the paper ?
Go to Step 3. Adjust the guides.
3
Run the Margin Calibration
procedure.
Does this fix the problem?
Complete. Go to Step 4.
4
Verify the size of media reported by
the printer is the actual size.
Go to Step 8. Go to Step 5.
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