3-130 Phaser 7400 Color Printer Service Manual
Finisher Lift Motor Failure
The Paper Surface, Upper Limit, or Lift Motor Clock Sensor detected a Lift Motor
error.
Applicable Status Code:
Code F115: Lift Motor Failure
Initial Actions:
■ Check the Tray lift mechanism for obstructions or damage.
■ Cycle the printer's power.
■ If the problem persists follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Upper Tray Lift Motor
■ Finisher Control Board
■ Inverter Power Supply
■ Options Map 1 Finisher Controller Board
■ Options Finisher Controller to Switches
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Test each of these sensors.
■ Paper Surface Sensor
■ Tray Upper Limit Sensor
■ Shift Motor Clock Sensor
Run the appropriate Service Diagnostics
sensor test.
Do all sensors function correctly?
Go to Step 2. Replace the
sensor. If the error
persists, go to
Step
2.
2
Check the tray lift mechanism.
Does the mechanism move freely?
Go to Step 5. Repair the lift
mechanism.
3
Test the Lift Motor.
1. Close the Interlock Switches for test.
2. Run the Service Diagnostics Shift Motor
test.
Does the motor operate?
Go to Step 8. Replace the motor.
If the error
persists, go to
Step
6.
4
Check for +24 V to the Lift Motor.
Disconnect CN70.
Is there +24 V across CN70-1 and -2 <=>
ground when the test is executed?
Replace the Lift
Motor.
Replace the
Finisher Control
Board. If the error
persists, go to
Step
5.